PERSIST
GARMENTS
BRAND STATEMENT
return/refunds
Useful information about delivery and returns
Returns & Refunds
PERSIST accepts returns within 60 days of purchase for change-of-mind returns.
To be eligible, items must be:
In
like-new condition
Unworn, unused, and unwashed
Free from stains, damage, or odours
Have original tags attachedRefunds
Approved change-of-mind returns will be issued as store credit. Original shipping costs are non-refundable.
Customers are responsible for return shipping costs.
How to Return
To request a return, use the Contact Us form on our website and select the Returns/Refunds option. Include your order number, item details, and reason for return.
Once your return is approved, we’ll provide instructions for sending the item back.
Faulty or Incorrect Items
If your item is faulty, damaged, or incorrect, contact us through the Contact Us form. Your rights under the New Zealand Consumer Guarantees Act still apply.
Contact Us
Ask us about our products, request support. We will get back to you within 3 business days.